Privacy
& customer data.
How Smart Care India uses and protects customer information submitted through service bookings, enquiries, and account forms.
Information We Collect
Full name, mobile phone number, email address, physical residence/office address, appliance specifications, appointment preferences, and problem descriptions submitted by customers.
How Information Is Used
To process service bookings, assign verified field technicians, communicate appointment scheduling updates, process spare part orders, provide customer support, and maintain service history records.
Data Sharing & Protection
Information is shared only with assigned technicians to fulfill doorstep service visits. We do not sell, rent, or distribute personal customer data to unauthorized third parties.
Security Standards
All sensitive authentication passwords are encrypted using industry-standard bcrypt hashing, and database queries utilize PDO prepared statements to safeguard data integrity.